↳ USE CASE · CUSTOMER PROOF APPROVAL

APPROVALS TIED TO the file.

Customer proofing should make the approved version obvious. The useful record is not just a screenshot; it is the file, revision, and production setup the customer accepted.

Embroidery proof approvalCustomer sign-offVersioned review
Customer approval
v03 approved
Sign-off tied to a versionA proof link that points to the exact reviewed file.PROOF LINK · V03AAPPROVEREQUESTCONTEXTCUSTOMERMOBILE VIEWVERSIONV03STATUSAPPROVED
Sign-off tied to a version

A proof link that points to the exact reviewed file.

1 proof link
approverequest changetimestamp
Approved

Decision attached to production setup.

Preview note

Screen proof is not the finished garment.

§ 01

The proof problem

Email threads lose context. Screenshots get forwarded. By production time, nobody is fully sure which logo, thread color, or placement was approved.

  • Approval tied to a specific revision
  • Change requests captured in one place
  • Production setup linked after sign-off
§ 02

What buyers see

The buyer experience should be simple enough to finish on a phone while still giving your shop the record it needs.

  • Open proof link without a buyer account
  • Approve or request a change
  • See the design version and key setup assumptions
§ 03

What production sees

The handoff should preserve the approved state so production is not interpreting an image that changed three messages ago.

  • Timestamped approval
  • Version and file reference
  • Setup sheet carried into the job
Workflow

Versioned approval before hooping.

  1. 01Validate the design and resolve production blockers before sending the customer proof.
  2. 02Share a proof link that points to one version and one set of assumptions.
  3. 03Capture approval or requested changes against that exact version.
  4. 04Attach the approval to the production setup sheet before the job reaches the machine.
Honest limit

Preview language matters.

Do not promise the screen is the finished garment. Proofs should help customers approve design, placement, and thread intent while still acknowledging fabric and machine variation.

Related resources

Continue into the specific checks, formats, and workflows.

For shopsValidation rulesContact