§ FAQ

QUESTIONS, answered

A practical FAQ for the first ValidStitch workflow: upload a design, validate production risk, review each issue, apply safe fixes, and save the final setup sheet.

12 answersValidation and fixesBilling and privacy
Answer routing

Question paths by intent

Practical answers grouped around user decisions.

Topics
grouped
Schema
valid
Tone
plain
§ 01

General

What ValidStitch is, who it is for, and what ships first.

Is ValidStitch live yet?
ValidStitch is currently waitlist-only. The marketing site is live, and the first paid workflow is planned around uploading a design, validating it, reviewing each issue, and saving a production setup sheet.
Who is ValidStitch for?
The first audience is anyone who loses time or material to embroidery file mistakes: beginners, Etsy sellers, embroidery shops, and digitizers. Each persona page explains the same workflow from that operator's point of view.
What file formats do you support?
The roadmap centers on SVG and common embroidery formats such as DST, PES, JEF, EXP, VP3, XXX, and SEW. Specific format support should be confirmed in-product before relying on a production export.
§ 02

Validation

What the file checks mean and why context matters.

What does ValidStitch validate?
ValidStitch validates practical production risks such as hoop fit, tiny details, density risk, stitchability, color complexity, file-preparation issues, and missing production setup context.
Why does the report ask for garment or hoop details?
Embroidery risk changes by context. A design that is acceptable on one garment, fabric, hoop, backing, thread, needle, or placement can become risky on another setup.
What is a blocking issue?
A blocking issue is a problem that should be fixed or explicitly accepted before production. The product should keep that decision visible so the final setup sheet does not hide risk.
What is a warning?
A warning is a possible production risk. The design may still be usable, but the operator should review the issue, decide whether to fix or ignore it, and keep that choice documented.
§ 03

Fixes and handoff

How guided fixes, ignored warnings, and setup sheets work.

Can ValidStitch auto-fix validation issues?
Some issues can be auto-fixed or preview-fixed when the change is deterministic and low risk. Other issues need guided review because the safest answer depends on design intent and production setup.
Why not auto-fix everything?
Automatic changes can damage a logo, alter customer artwork, or hide a production decision. ValidStitch should only auto-fix when the result is predictable, reversible, and explainable.
Do I still need to test stitch?
Yes. Test stitching is still recommended before bulk production, especially with a new fabric, stabilizer, thread, needle, hoop, garment placement, or machine combination.
§ 04

Billing

Credits, subscriptions, and launch pricing posture.

What does it cost?
The first paid product is expected to use credits, with a working assumption around a paid validation-and-fix pass per uploaded file. Final launch prices and bundles should be confirmed before checkout goes live.
§ 05

Privacy and rights

How uploaded content, marketing use, and support data are handled.

Can ValidStitch use my design for marketing or marketplace listings?
Product policy should make project privacy clear and provide controls for promotional or marketplace use. Public legal pages are marketing-site notices and should be reviewed before accepting paid uploads.